Community facilitator, ON chapter

About this role

CHIMA is looking for a talented individual to support our Ontario chapter as its community facilitator. This person will help engage our members, volunteers, and other stakeholders to deliver on outcomes in alignment with community needs and the Organization’s strategic and operating plan goals.  

Community facilitators establish important industry connections and identify emerging areas of interest. Their combined efforts reach over 250 leaders across Canada—some of whom are certified with the Canadian College of Health Information Management and are professional members of CHIMA. 

This role can be thought of as the bridge between the chapter and the Organization’s resources such as tools, team members, or structures. It falls within the community focus area, reporting to the manager of marketing and community.

This person is a positive advocate for CHIMA, a big-picture thinker, and has a strong interest in health information in Ontario. They can connect the dots and focus on projects and operational tasks to support the province’s health zones. Curiosity is important to them; when they don’t know the answer, they’re willing to find it. They are eager to learn the history of our chapters and look ahead to opportunities for growth in the future.

This is an independent contractor role for approximately 10 hours per month. This time allotment could increase based on the community’s demands. For the foreseeable future, we expect this to be a part-time role. This position will not include benefits or a pension.

Requirements 

• Background in health information management, business, communications, or another applicable field
• Excellent communications skills in English (e.g., verbal, written, and presentation)
• Experience leading and facilitating communities that include leaders and subject matter experts
• Political acuity, empathy-based leadership style, and critical thinking abilities 
• Strong relationship-building skills to work with colleagues, volunteers, and partners and manage sensitive situations as they arise 
• Ability to take responsibility and be accountable with a high degree of ownership 
• Effective project management and time management skills 
• Open to giving, receiving, and implementing constructive feedback 
• Digitally savvy and willing to be trained on the Organization’s platforms (e.g., Microsoft Office 365) 
• Ability to easily shift between strategy and tactics and see the “big picture”
• Ability to structure ideas coming from the community to execute
• Desire to work from home in a virtual office environment with occasional travel as required 

Additional assets 

• A certification in good standing with the Canadian College of Health Information Management
• An active membership with CHIMA
• Fluency in French, both verbal and written 

Responsibilities 

• Handle operational tasks (e.g., production schedules, work plans, booking and capturing key takeaways from meetings, managing volunteer lists, etc.)
• Determine themes for quarterly community meetings for the Ontario chapter by aligning community needs to national directions and goals
• Facilitate an inclusive environment for open and engaging conversation and knowledge sharing
• Align with best practices within the community focus area and contribute to ongoing improvements
• Encourage and leverage member participation and volunteerism
• Lead working groups with chapter volunteers and guide their efforts
• Deliver on outcomes derived from the working groups (e.g., events, blog posts, etc.) by connecting with team members (e.g., event planner, account managers, etc.)
• Ensure brand guidelines (e.g., editorial) are fulfilled
• Attend CHIMA meetings as required (e.g., all community facilitators)
• Other duties as assigned

Location

This role requires applicants to reside in Ontario.

To apply

Please send both a cover letter and resume directly to [email protected] with the subject line ‘Community facilitator, ON chapter’ by December 14, 2021.