Erin Head, MBA, RHIA, CHDA, CCS, CHTS-TR Erin Head, MBA, RHIA, CHDA, CCS, CHTS-TR, is a thought leader on information governance (IG) and health information management (HIM). She holds the credentials of Registered Health Information Administrator, Certified Health Data Analyst, Certified Coding Specialist, and Certified Healthcare Technology Specialist in addition to a bachelor in health information administration from the University of Cincinnati and a master’s in business administration from Saint Leo University. Erin is also a certified Six Sigma Green Belt. She comes to Iron Mountain as a senior health care consultant following a successful career for over 15 years in HIM, medical staff credentialing, and quality resource management leadership in hospitals and physician office settings. Erin is an accomplished speaker, blogger, and author on topics including but not limited to healthcare information governance, health data analytics, health care technology, revenue cycle management, coding and CDI, and HIPAA privacy and security. Follow Erin on Twitter @ErinHead_HIM.