Community Facilitator – Terminology Standards

When it comes to health care in Canada, health information and quality of care are inextricably linked. Health information professionals transform data into valuable information that has a significant impact on the quality of health care that Canadians receive. Their work also influences operational decisions at health care institutions and informs policy and funding decisions being made across the country.

The Canadian Health Information Management Association and the Canadian College of Health Information Management, together the Organization, are on a mission to advance the health information profession and ensure quality health information along the continuum of care.

About the College

The Canadian College of Health Information Management is a national, not-for-profit corporation that sets the accreditation standards for educational institutions and certification standards for health information professionals in Canada.

The College, incorporated in 1972, protects the public interest by governing and regulating the professional practice of more than 4,600 certified health information member registrants.  In enhancing its status as a regulatory body, the College advances the professionalization of the health information industry and acknowledgment of its professionals as a key driver of policy, funding, and the care that Canadians receive.

About CHIMA

CHIMA is the national professional association for the health information profession in Canada, representing over 5,800 health information members from coast to coast to coast. It advocates for and monitors trends within the profession, creates networking opportunities, and facilitates continuing education for its members. CHIMA also connects members with employment opportunities at organizations within health care and beyond.

About this role

CHIMA is looking for a talented individual to support our terminology standards community as its community facilitator. This person will help engage our members, volunteers, and other stakeholders to deliver on outcomes in alignment with community needs and the Organization’s strategic and operating plan goals.

Community facilitators establish important industry connections and identify emerging areas of interest. Their combined efforts reach over 250 leaders across Canada—some of whom are certified with the Canadian College of Health Information Management and are professional members of CHIMA.

This role can be thought of as the bridge between the community and the Organization’s resources such as tools, team members, or structures. It falls within the community focus area, reporting to the manager of community and academic partnerships.

This person is a positive advocate for CHIMA, big-picture thinker, and has a strong interest in health information. They can connect the dots and focus in on projects and operational tasks to support the provinces health zones. Curiosity is important to them; when they don’t know the answer, they’re willing to find it. They are eager to learn the history of our terminology standards community and look ahead to opportunities for growth in the future.

This is an independent contractor role, requiring approximately 10 hours per month. This time allotment could increase based on the community’s demands. For the foreseeable future we expect this to be a part-time role. This position will not include benefits or a pension.

Requirements

• Formal experience in the practice area that will be facilitated: Preference given to those that hold the CTSS professional designation
• Background in health information management, business, communications, or another applicable field
• Excellent communications skills in English (e.g., verbal, written, and presentation)
• Experience leading and facilitating communities that include leaders and subject matter experts
• Political acuity, empathy-based leadership style, and critical thinking abilities
• Strong relationship-building skills to work with colleagues, volunteers, and partners and manage sensitive situations as they arise
• Ability to take responsibility and be accountable with a high degree of ownership
• Effective project management and time management skills
• Open to giving, receiving, and implementing constructive feedback
• Digitally savvy and willing to be trained on the Organization’s platforms (e.g., Microsoft Office 365)
• Ability to easily shift between strategy and tactics and see the “big picture”
• Ability to structure ideas coming from the community to execute
• Desire to work from home in a virtual office environment with occasional travel as required

Additional assets

• A certification in good standing with the Canadian College of Health Information Management
• An active membership with CHIMA
• Fluency in French, both verbal and written
• Experience leading and facilitating groups of senior leaders in the field of focus.
• Experience working remotely and/or in a virtual team environment

Responsibilities

• Facilitate, plan, and execute semi-annual community meetings for the terminology standards community (July and December)
• Facilitate an inclusive environment for open and engaging conversation and knowledge sharing
• Encourage and leverage member participation and volunteerism
• Facilitate time-bound, outcome-oriented working groups to support the creation of professional development
• Plan education days once per year (in-person or online as assigned), sourcing speakers, promoting attendance, liaising with CHIMA on administrative components, and leading a working group of members to support this event
• Handle administrative tasks (e.g., manage volunteer lists, create agendas, schedule meetings, record meeting minutes to capture key takeaways, ensure follow-ups are completed as required, etc.)
• Liaise with team members to deliver on outcomes (e.g., event planner, community manager, etc.)
• Attend monthly CHIMA community facilitator meetings and other meetings as required
• Align with best practices and contribute to ongoing improvements
• Serve as a subject matter expert (SME) as needed
• Other duties as assigned

Location

This role requires applicants to reside in Canada.

Diversity

The Organization is pan-Canadian with staff, chapters, and board members from both rural and urban landscapes. Recruitment is based on values—regardless of race, ethnicity, gender, age, religion, or sexual orientation. For applicants with disabilities, accommodations will be made available in all aspects of the selection process.

We are proud of our commitment to lead a diverse group of individuals who bring different perspectives, experiences, and ideas to the health information profession.

To apply

Please send both a cover letter and resume directly to [email protected] with the subject line ‘Community facilitator, CTSS’ by March 10, 2023.