Role Title: Chief Quality Officer

Competency Area: Data Quality/Records Management

Competency Level: Advanced

Description of Job:

The Chief Quality Officer is responsible for the overall planning, direction, and operations of quality, risk management, patient safety, accreditation, and regulatory activities for a healthcare institution.  The position typically reports to the Chief Medical Officer.  She/he works to provide the structure, resources, and activities for the organization to advance clinical quality and patient safety. 

Job Duties: 

• Apply knowledge and skills to identify and prioritize needs
• Provide relevant information to clinical and administrative leaders
• Monitor compliance with the organization’s quality and patient safety goals and provide recommendations for remediation should it be necessary
• Collaborate with the senior executive team, team leaders, and clinicians to select appropriate key performance indicators, targets, and benchmarks  
• Provide direction to and coordination of quality improvement, patient safety, and risk management activities  
• Develop infrastructure and resources to support data collection, reporting, and analysis 
• Use expert knowledge to provide leadership guidance for accreditation and regulatory activities

Education and Experience: 

• Master’s Degree in Health Information Management, Nursing, Public Health, Health Policy, Business Administration, Health Administration, or related field
• Requires seven years’ related and progressive experience working with healthcare quality and risk management
• CHIM certification is an asset