#ARC2218-12-01-CD containing: 1. How to reach agreement when you really don’t agree with someone 2. Overcoming Negativity in the workplace 3. Conflict in the workplace
Former Category Description: d. Formal employer/facility study groups* devoted to topics relevant to HIM
*A formal study group is an organized group that meets on a regular basis, meetings are scheduled, there is an agenda, and a sign in sheet witnessed by a supervisor.